When	25 - 26 May 2006, 0900 - 1700 hrs
	Where	Orchard Hotel, Singapore
	To register	Click here

Some of the corporate issues and business concerns faced by most executives that will be addressed in this workshop?

• Miscommunication and misunderstanding with internal customers

• Personality clashes in the workplace

• Engaging in situations / arguments with win / lose outcomes

• Not developing long term trusting relationships

• Encountering objections and experiencing difficulties closing sale

• Distrust and/or conflict with internal and/or external clients

• Lack of credibility and ability to collaborate with clients

• Lack of an effective structured negotiating system

• Misreading potential clients· Dissatisfied with sales results and missing out on margins and profits

• Lack of understanding of different cultural approach to negotiation

What are some of the tangible benefits you will get out of attending this workshop? You will learn how to:

• Develop and increase your sphere of influence

• Use questions to collaborate and stay in control when negotiating

• Harness your negotiating skills to improve results and relationships

• Recognize and respond to different behavioral patterns

• Engage in both verbal and non-verbal language during negotiation

• Employ effective techniques when negotiating under pressure

• Create an ethical work culture that will cultivate trusting relationships

• Create a win / win outcome through the use of a strategic, structured negotiation process

• Adapt your negotiation technique to suit different decision-making styles

• Deal with difficult people

• Handle objections and overcome obstacles

• Position yourself when negotiating in the multi-cultural environment

This workshop has been specially designed with these people in mind. Are you one of them?

Key Executives, Supervisors, Team Leaders, Managers and Heads of Department and those who are …

• Responsible for decision making involving your organisation and other parties;

• Part of a team (be it as a subordinate, co-worker or supervisor) and need to deal with work-related issues

• Involved in buying and selling of products / services

• Working in a multi-cultural environment

How is this workshop different from other similar titled workshops?

This workshop is fun and very inspirational. It will be customised on the spot to participants’ needs, desires and expectations. Our trainer, Noelle Daudelin will take our participants through a learning cycle showing them how to develop skills to become proficient at managing their behaviours in order to conduct themselves accordingly in a variety of situations. She not only imparts information on what successful negotiation looks like, she will also work with participants to show how to negotiate through a series of:

• Practical case studies

• Insightful real life examples

• Individual self-discovery exercises

• Engaging team exercises

• Lively group discussions

• Fun role-plays

• Interactive games